Terms & conditions


Welcome to the BLUNT Umbrellas NZ (New Zealand) website, operated by Madeblunt Limited, trading as Blunt Umbrellas (“BLUNT”) and located at www.bluntumbrellas.co.nz  (collectively, the “Site”). Company registered at Level 1, 8 Kent Street, Newmarket, Auckland 1023. Throughout the site, the terms “we”, “us” and “our” refer to BLUNT. The following terms and conditions (“Terms”) govern your use of the Site.

By accessing, viewing, or using the content, material, goods, or services available on or through the Site, you certify that you have read, understand, and agree to be legally bound by these Terms, as well as our Privacy Policy, each of which is incorporated by reference as if fully set forth herein. You further certify that you are at least the age of majority in your place of residence, and that you have all the necessary rights, power, and authority to enter into this Agreement and perform the obligations set forth under this Agreement. You understand and agree that your use of the Site or any content, material, goods, or services made available on or through the Site (collectively, the "Goods") signifies that you fully accept and agree to these Terms of Use.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

1. Contacting the Site

If you have any questions about BLUNT’s Site Terms and Conditions or the practices of BLUNT with respect to personal information or your dealings with this Site, you can contact us via info@bluntumbrellas.co.nz  or telephone at (+64) 9 379 7985

2. Account Registration

In order to access certain content, material, goods or services on the Site, you may be asked to register and create an account. As part of the registration process, you may be asked to click to agree to these Terms, and may then be asked to select or submit a username and password. You may also be required to provide us with certain information about yourself including some types of personally identifiable information, including your legal name, phone number, address, and email address. You are responsible for ensuring that your password and account login are kept secret, safe, and secure at all times. BLUNT will not be held responsible or liable for any misuse of your account in the event that a third party has access to and uses your password and account login in any way.

When placing an order through the Site, you will be required to provide other personal information, such as shipping address, billing address, and payment details. Additional information may be collected by BLUNT or its third-party providers at this time for security and anti-fraud purposes. You represent that the personal information you provide to us via the Site is true, valid, complete and up-to-date in all respects, and you confirm that you are the person referred to in the shipping (unless the item is a gift) and billing information provided. Should any of the information you provide on the Site change, please login to your account and update such information directly on the Site.

Any personal information that you provide to us via the Site is subject to our Privacy Policy.

3. Purchases

Some goods or services made available through the Site may be available for purchase. By purchasing goods or services made available through the Site, you represent that you have reached the age of majority and have the legal capacity to enter into a contract as per the country you reside in or from where you are accessing the Site. If you are under the age of majority or cannot lawfully enter into a contract, you must have your parent or guardian review these Terms and the Privacy Policy, and register or place an order on your behalf. BLUNT may use a third-party payment processor to process credit card transactions made through the Site. All sales are subject to our shipping and return policies, which shall be made available to you on the Site (and within these Terms). All refunds are at BLUNT’s sole discretion.

All prices that appear on the Site and in these Terms are in New Zealand Dollars (NZD) and are inclusive of New Zealand Goods and Services Tax (GST). For any shipping costs for orders to be delivered within New Zealand please refer to our Shipping information page.

4. Cancellation of Order / Refund Policy

You may cancel your order at any time before BLUNT dispatch your order. Cancellation of your order must be done by email to info@bluntumbrellas.co.nz  If you cancel your order before we have dispatched the goods, BLUNT will refund to you the price of the goods. Depending on which payment method you originally used to pay for the goods, this may take up to 10 working days to process. We reserve the right to accept or reject your order in whole or in part, or to cancel any order that we have accepted in whole or in part at any time prior to shipment of the goods, for any reason including, without limitation, the unavailability of any goods, an error in the price or the description of goods on the Site, an error in your order, or us not receiving payment in full. Where we cancel an order in whole or in part after we have accepted it, we will notify you of the cancellation by email and will refund your payment but will have no other obligations to you in respect of the order (or the cancelled part of the order, as applicable).

We offer returns/exchanges on unused goods within 30 days from the date of accepting goods. Refunds and exchanges will only be processed if goods are in original, resellable condition, and in its original unmarked box with hang tags. If returned in unsellable condition, we reserve the right to refuse a refund and will return the goods back to you. You are responsible for the cost of returning the goods as well as for the proper packaging to ensure the goods are returned in original condition. All postage costs to return the goods are to be incurred by you.  We recommend that you return the product via registered post and that you pre-pay all postage. You assume any risk of lost, theft or damaged goods during transit; therefore, BLUNT recommend you take out shipment registration and insurance with your postal carrier. BLUNT will not be responsible for parcels lost or damaged in transit.

Returns/exchanges only apply to purchases made online at www.bluntumbrellas.co.nz and must be approved by BLUNT prior to returning the goods. Please get in touch with our customer service team at info@bluntumbrellas.co.nz and provide your online order number and reasons for your return/exchange. BLUNT will respond with instructions on how to proceed. We do not accept returns from Stockists/resellers. Please get in touch with your original place of purchase to do so.

We will refund your money within 30 days pending the return of the original, undamaged goods within the timeframe outlined above. BLUNT will not refund your payment if the goods are not returned.

5. General Restrictions on Use

You agree to use the Site and the Goods only for purposes that are permitted by these Terms of Use and in compliance with all applicable laws, regulations, and generally accepted practices or guidelines in the relevant jurisdictions. You may only use the Site and the Goods for your non-commercial, non-exclusive, non-assignable, non-transferable and limited personal use, and for no other purposes.

You will not (and will not attempt to):

Access any of the Site or the Goods by any means other than through the interface that is provided by BLUNT;
Gain unauthorized access to BLUNT’s computer system or engage in any activity that interferes with the performance of, or impairs the functionality or security of the Site, the Goods, BLUNT’s networks and computer systems;
Access any of the Site or the Goods through any automated means or with any automated features or devices (including use of scripts or web crawlers);
Access or collect any personally identifiable information, including any names, email addresses or other such information for any purpose, including, without limitation, commercial purposes;
Reproduce, duplicate, copy, sell, trade, or resell any aspect of the Site or the Goods for any purpose; and
Reproduce, duplicate, copy, sell, trade or resell any goods or services bearing any trademark, service mark, trade name, logo or service mark owned by BLUNT in a way that is likely or intended to cause confusion about the owner or authorized user of such marks, names or logos.

6. Content

BLUNT owns or licenses all information and materials, including logos, designs, titles, phrases, product names, images, illustrations, icons, photographs, and the copyrights, trademarks, service marks, trade dress, and other intellectual property rights associated therewith, in or made available through the Site (“Site Content”), as well as the selection, coordination, arrangement, and organization and enhancement of the Site Content. All Site Content is protected pursuant to copyright, trademark, patent, and other applicable laws. You agree not to remove or alter any copyright notice or any other proprietary notice on any Site Content. All names, trademarks, symbols, slogans, or logos appearing on the Site are proprietary to BLUNT or its affiliates, licensors, distributors, or suppliers. Use or misuse of these trademarks is expressly prohibited and may violate relevant trademark laws. Under no circumstances will you have any rights of any kind in or to the Site Content, other than the right to use the Site Content in accordance with these Terms.

Certain features of the Site may allow you to contribute feedback and other information to the Site for access, use, viewing, and commentary by other users of the Site (collectively, “Comments”). By posting Comments, you represent that you have the full legal right to provide the Comments and that use of the Comments by BLUNT on the Site, and all other persons and entities, will not: (a) infringe any intellectual property rights of any person or entity or any rights of publicity, personality, or privacy of any person or entity, including as a result of your failure to obtain consent to post personally identifying or otherwise private information about a person; (b) violate any law, statute, ordinance, regulation, or agreement; or (c) constitute disclosure of any confidential information owned by any third party. Upon your submission of Comments or other material or information to BLUNT, you grant BLUNT a worldwide, perpetual, irrevocable, transferable, license to access, use, distribute, reproduce, display, modify, create derivative works based upon, and sublicense the Comments, all without any compensation to you whatsoever. For avoidance of doubt, BLUNT shall be under no obligation: (1) to maintain any Comments in confidence; (2) to compensate you in any way for your Comments; or (3) to respond to any Comments.

7. Intellectual Property

We (and in some circumstances, our licensors and/or distributors) own all proprietary and intellectual property rights in the goods, the Site (including all information, data, text, graphics, artwork, photographs, logos, icons, sound recordings, videos and look and feel) and the underlying systems. You must not copy, reproduce, adapt, translate, reverse-engineer or make derivative works from the whole or any part of: the goods or their underlying designs or technology; or the Site or the underlying systems.

8. Errors, Inaccuracies, and Omissions

Occasionally there may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order). We cannot and do not review all communications, goods, or services made available on or through the Site, but, although not obligated to, may review, verify, make changes to, or remove any Comments, Site Content, or the Site, including information submitted in connection with the Site Content or other features at any time, with or without notice in our sole discretion.

9. Disclaimers and Warranties

BLUNT reserves the right to change the assortment of items offered and to limit the quantity of items that may be purchased from time to time and at any time, without prior notice. We also reserve the right to alter the terms or duration of any special offers or sale promotion. BLUNT is not liable to fulfil the order in case of stock outage or unavailability of goods. We have made every effort to display as accurately as possible the colours of our goods that appear at the Site, but we cannot guarantee that your computer monitor's display of any colour will be accurate.

BLUNT expressly disclaims, to the fullest extent permitted by law, any express or implied warranties: (i) that the Site, Goods, Site Content, advice, information, or links provided on the Site will meet your requirements; ((ii) that the Site will be error-free or that any errors will be corrected. No advice or information, whether oral or written, obtained by you from the Site shall create any warranty not expressly stated in these Terms.

You understand that the technical processing and transmission of any Site Content and Comments may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Please be advised that we do not guarantee that any information sent to or from our Site will be secure during transmission, nor can we guarantee the confidentiality of any communication or material transmitted to us via the Site or the Internet, including, for example, personal information such as your name or address. BLUNT assumes no responsibility for: (a) any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, any communication; and (b) any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of any email or players due to technical problems or traffic congestion on the Internet or on any of the Site, including any injury or damage to you or to any person’s computer related to or resulting from use of the Site.

No conditions, warranties, or other terms (including any implied terms as to satisfactory quality, fitness for purpose or conformance with description) apply to the Site, Site Content and/or the Goods except to the extent that they are expressly set out in these Terms.

10. Product Warranty and Repairs

Goods purchased from Site carry the full 2-year global manufacturer’s warranty. Our manufacturer’s warranty is a promise to repair or replace a faulty product within a set time period. This covers any faults caused by the way the product has been made, including but not limited to: part failures, material defects, and production line errors. Any damage or deterioration resulting from accident, misuse, abnormal service or handling or neglect is not covered under our manufacturer’s warranty.

All 2-year global manufacturer’s warranty will be honoured under the following provisions: (i) you must keep your original receipt as proof of purchase; (ii) no unauthorised repairs or parts have been conducted or used on the goods prior to the warranty claim; (iii) warranty returns must be securely packaged to prevent damage during transit.

Within warranty:
Before returning goods to BLUNT for repair under warranty, you must contact BLUNT via email at info@bluntumbrellas.co.nz. Returns must be approved at BLUNT’s discretion. BLUNT will respond with instructions on how to proceed. Any repairs covered by the product warranty stated above will be covered by BLUNT. If we identify that your item can not be repaired, and it falls within the warranty stated above a replacement will be offered.

Outside warranty:
If any goods fall outside of the warranty period stated above, we can still offer to repair your goods for you, however, all postage costs are to be incurred by you. BLUNT recommend that you return the product via registered post and that you pre-pay all postage. You assume any risk of lost, theft or damaged goods during transit; therefore, BLUNT recommend you take out shipment registration and insurance with your postal carrier. BLUNT will not be responsible for parcels lost or damaged in transit if you choose not to insure. Depending on the repair needed to be done a small fee may also be charged, BLUNT will advise on this cost prior to actioning a repair. If we identify that your item can not be repaired it is at the discretion of BLUNT that we can offer a refurbished item, however, this will be a cost incurred by the customer.

11. Limitation of Liability


Without limiting the foregoing, you understand and acknowledge that BLUNT shall not be liable to you for:

Any losses which may be incurred by you arising out of your use of, or inability to use, the Site or the Goods, including any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation, or any loss of data suffered by you; or
Any loss or damage which may be incurred by you as a result of: (i) any reliance placed by you on the completeness, accuracy or existence of any advertising, or as a result of any relationship or transaction between you and any advertiser or sponsor whose advertising appears on the Site or the Goods; (ii) any changes that BLUNT may make to the Site or Goods, (iii) the deletion of, corruption of, unauthorized access to, or failure to store, any content and other communications data maintained or transmitted by or through your use of the Site; (iv) the use of any goods or services obtained on or through the Site; or (v) any other matter relating to the Site, the Goods, the Site Content, or the Comments.
The limitations on BLUNT ’s liability to you in this Section 11 shall apply whether or not BLUNT has been advised of or should have been aware of the possibility of any such losses arising.


12. Indemnity

You agree to defend, indemnify and hold harmless BLUNT, its officers, directors, members, employees, agents, affiliates, licensors, distributors and suppliers, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to legal fees) arising from: (i) your use of and access to the Site and the Goods; (ii) your violation of any of these Terms, including the Privacy Policy; (iii) your violation of any third party rights, including without limitation any copyright, intellectual property, or privacy rights; or (vi) the use by any other persons accessing this Site using your Internet account or account login. This defence and indemnification obligation will survive these Terms and your use of the Site and the Goods. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you hereunder, and you shall cooperate in all reasonable respects in such defence. You may not settle any claim contemplated in this Section 12 without the prior written consent of BLUNT.

13. Links to Other Sites

The Site may contain links or references to other websites outside of our control. Links to other websites may use our Site logo or style as a result of a co-branding agreement. These websites may send cookies to you and may collect personally identifiable information about you and make use of that data in ways that this Site would not. Please be aware that BLUNT has no control over these websites and that these Terms of Use do not apply to any third-party websites. BLUNT cannot be held responsible for those websites or external sources, or for any damage or losses deriving from the use of the content, or goods and services available on those websites or external sources. BLUNT encourages you to read the privacy policies and terms of use linked or referenced in the websites you enter.

14. Complaint Procedures

If you believe that any content or postings on this Site violates your intellectual property or other rights, please notify BLUNT by email at info@bluntumbrellas.co.nz with a comprehensive detailed message setting forth the following information: (a) your name and the name of your company, if any; (b) your contact information, including your email address; (c) the nature and substance of your complaint, the specific rights at issue, and your basis for making the complaint, including the content or posting that is objectionable; and (d) the following statement: “The statements, representations, and assertions made in this message are true, complete, and accurate and I have the full legal authority to make each and every such statement, representation, and assertion and to make and be granted any demand made in this message.”

15. Law and Jurisdiction

These Terms are governed by and construed in accordance with New Zealand law.

Any disputes relating to a contract under these Terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.

16. Suspension and termination

Without prejudice to any other right or remedy available to us, if we consider that you have breached these Terms or we otherwise consider it appropriate, we may immediately, and without notice, suspend or terminate your access to the Site (or any part of it). If you wish to have your account deleted, please contact us at info@bluntumbrellas.co.nz On suspension or termination, you must immediately cease using the Site and must not attempt to gain further access.

17. Miscellaneous

These Terms, including the Privacy Policy, constitute the whole legal agreement between you and BLUNT and govern your use of the Site, the Goods, and any transactions you may have with BLUNT through the Site and completely replaces and supersedes any prior agreements or understanding, arrangements, undertaking or proposal, written or oral, between you and BLUNT in relation to such matters. In the event any other rule, code of conduct, or other matter posted on the Site conflicts with the terms of these Terms, these Terms of Use shall govern. No oral explanation or oral information given by any party shall alter the interpretation of these Terms. Notwithstanding the foregoing, you understand that BLUNT may make changes to these Terms from time to time. Your continued use of the Site following the posting of changes to these Terms of Use will be considered your consent to those changes. When these changes are made, BLUNT will make a new copy of the Terms of Use available on the Site. You agree that BLUNT is under no obligation to provide you with notices regarding changes to the Terms of Use. You understand that it is your responsibility to check the Terms regularly for changes.

You agree that if BLUNT does not exercise or enforce any legal right or remedy which is contained in these Terms (or which BLUNT has the benefit of under New Zealand law), this will not be taken to be a formal waiver of BLUNT’s rights and that those rights or remedies will still be available to BLUNT. If the courts of New Zealand, having the jurisdiction to decide a matter arising out of these Terms, rules that any provision of these Terms is invalid, then that provision will be removed from these Terms without affecting the rest of the Terms and the remaining provisions will continue to be valid and enforceable.

The Site is controlled and operated from within New Zealand. Without limiting anything else, BLUNT makes no representation that the Site, Site Content, Comments, services, goods, information, or other materials available on, in, or through the Site is appropriate or available for use in other locations, and access to them from territories where they are illegal is prohibited. Those who choose to access the Site from other locations do so on their own volition and are responsible for compliance with applicable laws.

We will not file a copy of these Terms specifically in relation to each customer and, if we update these Terms, the version to which you originally agreed to will no longer be available on our Site. We recommend that you consider saving a copy of these Terms for future reference.

These Terms are available in the English language only.

Don't hesitate to get in touch if you have any queries.


Updated 23 August 2022